HBICS - Hotel Business Information & Communication Solution

Overview of Hotel System

The HBICS Front Office System offers hoteliers a feature rich environment in which to operate their property. The Hotel Staff will be able to provide better guest service while achieving increased operational and management control and efficiency of the front office operation.

Management would like to have some idea of the hotel status, check-outs, rooms available, check-ins, etc. during the day; particularly when the property is running full. There is no need to print reports several times a day, just view the Current Hotel Status screen.

Our Hotel Client in Saipan:

• Mariana Resort & Spa - Hotel System
• Aqua Resort Club - Call Accounting System  (Stand Alone)
• Coral Ocean Point Resort Club - Hotel System
• Saipan Grand Hote - Hotel System

Front Office Modules

Check in / Out

Point of Sales (Hotel Services POS)

Guest History

Cashier / Daily Sales Report

Sales Summary Report

HBICS Inventory Control System

This system is designed to perform the operational and accounting functions of controlling inventory by tracking on hand quantities, re-orders, and issues. Programs are provided to perform physical counting and costing of variations in the inventory.

Each inventory item may be classified into a location and an inventory category. The location code is used to specify a different warehouse or type of inventory. For instance, a hotel may have food, beverage, and supplies type inventory. These inventories may even be located in different storerooms. The location code is used to segment the inventory for accounting and control purposes, as all inventory reports will produce totals for each location. The category codes for a food inventory might be set to designate meats, fresh vegetables, canned vegetables, breads, etc. The inventory reports will use the category to sort the items and produce totals by category.

A Re-order Report is produced when required. This report compares the minimum on-hand to stock against the current on-hand. Each item whose current on-hand is below minimum to stock is listed, showing the quantity to re-order. When a purchase order is initiated and the quantity ordered is entered, the item will no longer appear on the report.

Reports - Standard:

·         Item Master List

·         Item Catalog

·         Item Re-order Report

·         Item Stock Status

·         Issues Register (any period)

·         Receipts Register (any period)

·         Item Transaction List

·         Vendor Master List

·         Location File List

·         Category File List

·         Department File List

Note: The HBICS Inventory Control System is not a standalone application; it requires a link to one of the HBICS Accounting Systems to function.

Central Reservations System Overview

The HBICS Central Reservations System offers hoteliers with more than one property the capability of centralizing reservation processing with a fully integrated management package backed by a full service and support program. This system will provide the Central Reservations Office with the ability to give better guest service while achieving increased operational and management control and efficiency of the reservations operations.

All properties loaded in the Central Reservation System database can be accessed by Search Criteria. That is, the reservationist can bring up a property based on key words, as requested by the prospect: swimming pool, horseback riding, etc., thus narrowing the search for a property that best fits a guests needs.

Hotels fitting the search criteria that have availability for the requested dates will be displayed on the screen. Hotels without availability will also be displayed, however they will be "dimmed out" to differentiate them from the available hotels. This will enable the reservationist to offer a hotel, that may be a better fit, on alternative dates.